Jio Customer Care Over the last six months, Indians have been obsessed with Jio mobile network. We have seen an unbelievable data treat on Jio. The company helmed by Mukesh Ambani has still the offer. If you take a Prime membership, you can avail the same free service for one more year.

Even without the free service, we faced issues with mobile network providers. What did you do then? Obviously, contacting the customer care is the best and easiest way.

I know you are here because you have to contact Jio customer care and you don’t know any viable ways for it. Don’t worry! You will get it here.

SEE ALSO: Airtel Customer Care Toll-Free Numbers.

Jio Customer Care All Contact Details

Jio has multiple methods to contact their customer care team. First, we are going to have a look at the telephonic method.

Jio Customer Care Contact Details

Jio Customer Care Numbers For Jio Customers

If you are an existing Jio customer, you can dial the following number to get connected to their customer care executive.

Jio Customer Care Toll-Free Number: 198/ 199 (one of the two numbers)

Are you not a Jio customer? Then, you will get connected to your own customer care team on calling 198. Have a look at the following section.

SEE ALSO: Vodafone Customer Care Toll-Free Numbers.

Jio Customer Care Toll Free Numbers For Other Network Users

So, you are not using Jio network, and you want to contact their customer care.

1860 893 3333- You can use this number to get details of Jio.

The same number can be used if you want to take a new connection as well.

Not always we want to take a new connection. Sometimes we need to contact Jio customer care to get some information. You may have doubts about data limits, tariff details, etc.

1800 103 8877- Dial this number to get any general info about Jio network.

As stated earlier, you can use these two numbers from any network. The best thing about these two numbers is you won’t get charged anything.

Jio team has introduced a dedicated number for users of Docomo, Idea, Vodafone and BSNL. If you use any of the aforementioned networks, you should dial the number given below to contact their customer care.

SEE ALSO: Reliance Customer Care Toll-Free Numbers.

Number For Tele-Verification Of Jio Sim: 1800 889 9999

In order to activate the voice calling facility, you have to go through the tele-verification. You must call 1977 from your new Jio connection for that.

Jio Customer Support via Email

What if you can’t get connected to customer care using any of the numbers given above? Then, it’s time to check other methods.

I recommend you send an email, describing all your issues. Jio customer care has three email ids. You should send the email to all.


According to the company, they will reply your query within 24 hours. So, wait a day or two before you go for other methods.

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